* Free Shipping offer is valid on all
orders over 99.00. (excludes closeout and sale items, regular charges
apply)
* Free Shipping method will be selected by BuySnow.com for the Free
Shipping offer.
* Free Shipping offer is limited to "In Stock" items only.
* Free Shipping offer is not available for International, Alaska and Hawaii orders.
* Regular shipping charges apply on orders less than 99.00
* Free Shipping does not apply to express delivery upgrades. Express upgrade options and charges available during checkout.
* This offer is for a limited time only. BuySnow.com reserves the right to end or change this free shipping offer at any time.
Domestic Shipping Costs
Shipping and handling charges listed at the cart level apply to the
contiguous United States only. Alaska and Hawaii orders
will be e-mailed
a shipping quote based on the weight and dimensions of the packages.
BuySnow.com reserves the right to limit quantities and or charge
actual shipping charges on bulk orders and shipments over 20 pounds.
APO, FPO, and P.O. Box orders are shipped via US Postal Service.
Invalid or incorrect addresses are subject to an additional fee of
$10.00 that will be charged to the credit card upon notification from
the shipping company. No refunds on shipping cost unless BuySnow.com
is responsible for the error.
Orders place by 1:00PM E.S.T. are generally shipped the same
day. In the unfortunate event a product is out of stock a BuySnow.com
sales rep will contact you.
*Disclaimer- Orders shipped via the U.S. Postal service must be
paid for by Visa, MasterCard, or Discover...or by check or money
order by mail. We cannot accept American Express as a method of
payment if the order is being shipped with the U.S.P.S.
FedEx Ground business days in transit from: KENNESAW, GA. 30144

SmartPost
SmartPost is a more cost-effective way of sending out shipments that aren't necessarily time-sensitive where FedEx, after carrying shipments to the final destination zip code, tenders Ground deliveries over to local Post Offices for final delivery. SmartPost is more for shipping out smaller, lighter packages. SmartPost is rated as a 5-10 business day service. However, it can often take as little as 2 business days for shipments sent out via the SmartPost service to be delivered. SmartPost has proven to be an incredibly reliable service. But, lost shipment claims on any package sent out using the FedEx SmartPost service will not be considered until after 30 days from the original ship date.
Guaranteed Express Shipping Upgrade
BuySnow.com offers an express shipping upgrade on in stock
product. Saturday delivery available for an additional cost. Saturday
delivery orders must be phoned in and must be place by 12:00PM on
Fridays. Express guarantee is for business days. Holidays, weekends and
severe weather excluded. No refunds on shipping upgrade costs unless
BuySnow.com is responsible for the error or the shipping carrier is
at fault. BuySnow.com reserves the right to limit quantities and or
charge actual shipping charges on bulk orders and shipments over 20
pounds. Some items may not be available for express upgrades. Heavy
and oversized orders may require additional shipping charges.
Order Tracking
All orders that have a valid e-mail address will automatically receive
a package tracking e-mail. This is your confirmation that your order
has shipped. If you do not receive a tracking number e-mail, please
check your account profile (Account) for an
error in your e-mail address. BuySnow.com does not generate
tracking information until your order is actually shipped. For our
friends with out e-mail, feel free to call us at 678-738-0813 and
we will gladly track your order.
International, Alaska and Hawaii Shipping
BuySnow.com offers several discounted international shipping options.
Please call 678-738-0813 or e-mail us your complete shipping
address along with your country and postal code to sales@buysnow.com to
recieve current shipping rates. You will be e-mailed a shipping
quote based on the information provided. If you have already placed
your order online, a BuySnow.com sales rep will e-mail you several
discounted shipping options. BuySnow.com is not responsible for any
fees, taxes or duties assessed by your country. Heavy and oversized
orders are subject to a shipping cost adjustment.
Please read our International
Ordering page for complete information.
International shipping costs will show up as an additional charge.
We are a registered Non-Resident Importer with FedEx Trade Networks. This
means that our Canadian customers will enjoy the following benefits
on all orders shipped to Canada via the FedEx International Ground
service:
-Simplified invoicing.
-No hassle delivery.
-Lower cost of delivery.
All brokerage fees, customs, taxes, and duties are prepaid to us at
a flat rate of $15 per shipment plus 20% of the invoice price...which we,
in turn, remit to the Canadian customs officials. No longer will
your gear be held up while you work out payment for the fees associated
with bringing products into Canada. Your order will be delivered
directly to you as if it were being delivered to an address within
the United States.
*DISCLAIMER - Orders shipped using the U.S. Postal Service are estimated
for delivery within 10 business days. However, sometimes it can
take a while longer than that. Orders shipped using the U.S. Postal Service
will not be considered "lost" until 120 days from the shipment
date. Use this service at your own risk...as packages shipped via the U.S.P.S.
are not traceable.
Lost/Missing Shipments
Lost or missing shipments
must be reported to BuySnow.com within five business days of the expected delivery date. Should our shipping company show
the lost or missing package as delivered, you will need to sign an affidavit
attesting to the fact that the package was indeed not received by
you. Any unreported lost or missing shipments are the responsibility
of the customer and BuySnow.com shall assume no liability for unreported missing or lost shipments.
Lost shipment claims on any package sent out using the FedEx SmartPost service will not be considered until after 30 days from the original ship date.
Damaged Shipments
Should you receive any
product that has been damaged in shipping, please call or email us immediately.
It is important that you do not
discard the damaged packaging. We
will have the shipment carrier pick up the damaged package and we will send out
a replacement when the damaged item is received and inspected at our warehouse.
All damage claims must be reported
within five business days of receipt of goods. Any claims reported after five business days are subject to
denial.
|